Episode Summary
In this episode, host Niamh Moynihan explores the craft of giving effective feedback. Whether it’s peer-to-peer, upward, or to your team, feedback can inspire growth or create confusion.
Niamh introduces her STAR framework (Specific, Timely, Action-focused, Relevant) to help listeners ensure their feedback leads to clarity, confidence, and meaningful action.
Key Takeaways
Characteristics of Poor Feedback:
- Delayed Feedback: Feedback given long after an event loses its impact and can feel irrelevant.
- Vague or General Feedback: Statements like "Do better" leave recipients unsure of how to improve.
- One-Way Conversations: Feedback without dialogue feels rushed and unproductive.
- Irrelevant Focus: Addressing low-priority tasks can create confusion about what really matters.
The STAR Framework for Effective Feedback:
- Specific: Clearly address results, processes, or attitudes. Avoid vague comments.
- Timely: Provide feedback soon after an event to maintain relevance.
- Action-Focused: Define what actions the recipient should take—whether to continue, adjust, or innovate.
- Relevant: Focus on feedback that aligns with priorities and has a meaningful impact.
Additional Insights:
- Tailor feedback to the situation, whether it’s real-time or during structured reviews.
- Feedback should help build confidence and capability, not confusion or frustration.
Practical Tips from the Episode:
- Ask Yourself Before Giving Feedback:
-
Is it specific?
-
Is it timely?
-
Is it actionable?
-
Is it relevant?
- Run Your Feedback Through the STAR Framework: This ensures clarity and purpose in your message.
- Seek Feedback on Your Feedback: Develop a growth mindset for both yourself and your team.
Until next time, stay well and have a better workday.
Listen to The Better Workday Podcast on Spotify
Listen to The Better Workday Podcast on Apple Podcasts
Subscribe to the YouTube Channel